Customer Testimonials
Quick to address the warranty recall. Pleasant staff. Pleasant accommodations.
Fast and excellent service on my GMC Terrain. Thanks guys!
Great experience, very professional service!
This place is awesome. My sales guy was Chris Shelton. This guy is awesome ! From the start of the sales to the ending of the sale. He definitely kept in touch with me through texting and made my shopping experience an excellent one. Def would recommend this dealership to anyone.
Good old fashioned car dealing. Chris Shelton a fine young man to deal with. Love my 2008 PT Cruiser.
Amazing service today from Terry Fryman! He was kind, professional and super nice! He was patient and answered my questions, fixed my window and I got a car wash with my oil change! LOVED my service today! Thank you so much!
I waited for the vehicle being serviced and it was completed in a timely manner.
Great customer service. I was able to get an appointment to get oil changed the same day I called. Ended up needing brakes too 🙁 All was completed same day.
Wasn’t 100% bad but wasn’t 100% great either. Had hiccups from prior but this time much better.
What can I say??!! I have always been pleased with Joseph Buick service. Never any complaints! Thanks to your team for being so reliable and trustworthy!. I have never had a complaint of any kind and for that, and the great service, I am grateful.
Good people.
Very beautiful inside throughout. The restrooms were clearer than a five-star restaurant. Nice mix of vehicles on the showroom floor. Even though I'm not a coffee drinker, there was plenty there to have with pleasant aroma about. GREAT job.
After the oil change was done we had to go to a funeral and I noticed that I had a marking light out on the front right now
I will always buy my cars from any Joseph dealership! Robert Joseph has ALWAYS given me the best care and this time was no different! The guys at the GMC dealership on Colerain were great! You are not buying a car if there is no back and forth negotiation in my opinion, and here I felt I got a great and fair deal. I worked with Chris Townsend, Steve Beisel, and mostly Phill Dorger. Even Patrick in finance is awesome! They answered all my questions and address any concerns I had, and end all be all got me exactly where ...
Fairly typical dealership, not high pressure.
Best GMC dealer in Cincinnati. Best repair shop in Cincinnati
Sales Associate Chris Shelton got the call from me; all the way in South Bend, IN for a one owner, low mileage 2018 BMW 530ix. Chris did everything I asked, confirmed mileage, non-smoking, no issues with rims and even a took a video. Had to get a one way rental and four hours later I picked it up. All cash deal. Had to do paperwork 3 times because of new finance person, and for being a cash deal it took way to long. They should ask for my license from the beginning to have all paperwork, ready to sign. One hour and ...
I took my car in to solve a problem with the water temperature gage not showing the water temperature. They had the problem solved in about 5 minutes and replaced the part that day at no charge because it was part of the drive train still under warranty.
If you’re looking for a new vehicle I highly recommend going to Joseph Buick GMC on Colerain Avenue. Danny Fluker was our salesman and he is amazing at what he does! He was informational, thorough, answered any questions we had, talked us through anything that was concerning us. Before he let us test drive the car we were looking at, he gave us an entire rundown of the car which I really appreciated! We’re not from the area and he gave us directions to test drive the car in a more calm, less busy area which was very ...
I had the best care from start to finish at Joseph Buick. Ryan in finance helped set me up with Steve, both providing guidance and patience through my purchasing experience. Steve listened to what I needed and found the perfect car for my family. They provided education throughout the process to help me decide between Hybrid and standard options and I couldn't be happier with my purchase! Even today, when my battery was dead (thanks to my kids) Steve and his co-worker drove to my house and personally jumped the battery! Excellent service and a truly caring team. Thank ...
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Went for a routine oil change. It was very fast, they wash my vehicle, had refreshments in the waiting room, and gave me a box of cookies when I was done. Great experience!
I worked with Chris Shelton at Joseph GMC and it was the best, most pleasant car buying experience I’ve ever had. They were client focused, efficient and very organized. I would highly recommend Chris and their dealership. Top notch!
Great experience buying a car with sales rep Chris S. I was buying from out of state and he went above and beyond to make sure that it’d be worth it. Had every little thing checked with service, had a battery replaced, and more. Then when I flew in, he came and picked me up from the airport which was top notch service. Super friendly, honest car salesman. Absolutely cannot go wrong with Chris. If you’re looking for a car, he’s your guy.
Fast friendly service
Great dealership. They worked with us to get the vehicle we wanted and the payments to fit our budget.
Super friendly customer service and very quick and courteous will definitely recommend
I would HIGHLY recommend coming here for a vehicle purchase! The people here know how to respect their customers. I felt so welcomed and warmly greeted by everyone! Chris Shelton dedicated himself to making sure that the process of purchasing my Buick Encore went smoothly! He was kind and thorough! Simply put this place cares a lot about their customers! Thank you everyone for making it a very positive experience for me!
Went with my girl and worked with Chris Shelton. He was supposed to be off at 6 but stayed to get us taken care of. We left after they closed with the car of her dreams. The staff was welcoming and very patient. Patrick went through the financials and details efficiently and was great! It was a far drive for us but so very worth it. Thanks again fellas!
Great experience from start to finish. Our salesman Steve was helpful, knowledgeable and kind. After a negative experience at a previous dealership, it was nice to deal with down-to-earth folks. Would definitely recommend these guys.
If you come to Joseph Buick GMC ask for Chris Shelton He was so awesome he gave me what I was looking for he didn't rush me took his time was very patient and understanding
I had a great buying experience purchasing a 2021 GMC Acadia AT4 with Chris. I never felt any pressure and he responded every time I reached out with questions. They're great people. I will 100% buy from them in the future!
Did not buy a car from their but enjoyed the looks of them very much
Great customer service and timely
We had a great experience here! Chris Shelton was our salesperson and he made our experience better then I could have asked for! Originally I contacted Chris over the phone about a vehicle they had just gotten in. He was very honest, open, and up front about everything to do with the vehicle. The vehicle had not been detailed yet but he kept us in the loop the whole time until it was ready to be looked at. We got to the dealership and decided to be super difficult customers but Chris put up with us the whole evening and ...
very good
Good, reliable service & friendly people to work with. Always get the results I need here.
Love the attention to detail in the service department. Thank you for all you do!!!
Get my car diagnosed to see what's wrong with it I'm grateful to be here because it's not that bad so that's where we at
MY BEST TRADING EXPERIENCE EVER I have seen and tried different strategies and methods even lost alot of money while trying. Until i was introduce to this new strategy that got me back on track and i have been able to regain my lost money and still making consistent growth on all of my trade. Mrs Trey Loudis is an amazing trader, she steadily lifted me out of financial penury. If you are interested and tired of losing your money You can reach her on Email: [email protected] WhatsApp: +1 (507) 881-3054
Nick was patient, personable and was honest with what he thought was a good fit for our family. Compared to my research online we got the best deal here and the car looks great. I'll be back when my wife and daughter need a car. I just hope Nick is still there by then!
My experience with Joseph Buick GMC... The service consultant Mr. Tommie Johnson was very professional and patient in helping to resolve the problem that I was having with my intermittent electrical problems. You can count on me coming back for service, all because I was very happy with the service consultant going the extra mile. 👍
Everything went very well. Brought my car in for a recall and also had my tires rotated and balanced. The service team was very polite and they did an excellent job.
Oil change service was great. Got quotes on future service and prices seem good value as well.
Just a wiper change and tire pressure check. Always great service with Mr. Tommy looking out for me since my husband passed.
Nick was pleasant to work with. He got me just the car I was looking for in just the right amount of time.
We purchased a 2021 Buick Enclave with Steve Beisel and had a terrific experience from start to finish. Steve was personable, knowledgeable and helped walk us through the process. Our pleasant experience with Steve and the entire team at Joseph Buick GMC was a welcome change from a less-than-positive experience we had at another Buick dealership prior to visiting Joseph. We highly recommend Joseph Buick GMC and Steve Beisel!! Tom and Jennifer Blatz
Very good
Thanks to the staff at Joseph Buick!!! Our salesman, Chris Shelton, was great to work with. After driving 2 1/2 hours from WV, the vehicle we wanted to look at was off site. Chris went over and beyond what was expected to help us find and see the vehicle and even understood when it wasn't the one we decided on. Your kindness was much appreciated. Thanks for helping me find my 2021 Acadia.
Nick outstanding salesman very personal takes time not pushing. Thank for a easy transaction
Friendly and knowledgeable. Able to repair my car the same day.
Great place. Very thorough.
They did what was expected
Very good service.
Nick was a great dealer to work with—good knowledge of the vehicles and adjusted his schedule to meet with us promptly. Very great experience!!
Has been a wonderful experience, Nick Sander not only helped us with the first truck we bought but also when we came back to change to an Acadia for our family. Couldn’t appreciate him anymore and the experience he has given us not once but twice.
Great
I had the best experience buying my car . The salesman was very knowledgeable about the car I was buying and put me completely to ease recommend to come see Nick Sander at Joseph Buick GMC
I hate the process of buying a car. I find it difficult dealing with car salesman and managers. At Joseph Buick, I had the complete opposite experience. Chris Shelton and Rashaad Hill provided a great buying experience. They were easy to deal with, went above and beyond expectations, and were extremely fair in negotiations. Give them a shot, you'll be glad you did!
I had an absolutely amazing experience with this dealership and sales staff. I found a pre owned vehicle on their website, inquired about it, and they let me do an overnight test drive on the vehicle to make sure that it fit my lifestyle. My salesman was Steve Biesel and gave me the best experience I have ever had purchasing a vehicle ! He did not pressure me and he was very informative and kind. I could not have asked for a smoother car buying process. Thanks to Steve and the sales manager I was able to drive away in my ...
Nick and Rashaad were professional and work expediently to get my into a new vehicle. No hassle. No nonsense. Great experience. I will be coming back.
I walked into joseph buick not really expecting to purchase a car, but was hopeful maybe i would. I wasnt ambushed by thousands of sells associates they were nice and professional. I was linked with a guy Nick Sander who was very helpful and caring in not just tryna make a quick buck. Very pleasant guy to work with.
Nick Sander handled everything quickly, efficiently, politely, and got me the best deal. 10/10 highly recommend
Working with Nick Sander has been great! He has made the buying process easy. I highly recommend!!!
Chris Shelton was great to work with! Very professional and personable and he listened to what we were looking for. I didn't feel pressured to buy something we weren't 100% interested in.
We just went in to get service on another Buick and we started looking around and began talking to Jon Meier he is so knowledgeable about all the cars there so they worked out a lease deal that fit right in our budget, we will definitely go back when I am ready to trade in my Enclave
Amazing experience working with Nick Sander and the entire team! Incredibly helpful and patient with every aspect of buying a car at an unexpected time.
Love my GMC Family. Always show me love
We searched for a bit for a GMC Sierra and finally located one at Joseph Buick GMC. After inquiring about it, one of the sales consultants, Nick Sander, got in touch with us right away. He worked late on a Friday evening to make sure it was the correct vehicle coming in and to answer all of our questions. We traveled 8 hours the next day from Green Bay to Cincinnati. Nick stayed in touch all day, and made sure everything was all set as we were going to arrive right before closing. Nick and the team stayed late again on ...
This dealership is awesome I worked with a gentleman name NICK and he was great he gets the job done highly recommend NICK!!!
Service was efficient, yet effective and professional!
Nick Sander sold me a Buick Enclave today. He was very friendly and great to deal with. Nick made sure we understand everything about the new vehicle. Come see Nick
Purchased a new 2021 GMC Sierra Denali. The truck was not even at the dealership when I reached out. Chris Shelton took great care in answering all my questions and made sure when the truck arrived I was notified. He was great to work with. It was a seamless transaction. Thank you also to Ryan Roberts. He was so nice and took care of all the paperwork. Also, want to give a thank you to the receptionist for taking care that we received water. Can't say enough good things about our experience. Would purchase from Chris again in the future!
Pleasant service personnel. Explained all work and cost. Scheduled follow up to complete necessary work.agreed to provide a loaner car while work is being done.
Nick was a stand up guy. Nick noticed we were on a time crunch and just got it DONE. 10/10 recommend working with him if you want a job well done and someone that is super personable.
Nick Sander was great! Helped us get the deal and the car we wanted. Great experience!!
Patrick Valpreda is very nice and polite and they work with you here at Joseph. If you aren’t sure what type of vehicle to get come by and see them they will put you in something affordable and reliable. But most important something you really want. I went in wanting a certain car in mind they actually did me a better service with the car they helped me get in. Come see them down in Colerain. 😍