Customer Testimonials

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DealerRater Apr 13, 2024

Everyone that I came In contact with at the dealership were extreme helpful and friendly. Such a smooth quick process.

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DealerRater Apr 13, 2024

The dealership is good. Service could use some better communication, and different service writing personnel. While they get the job done, the way that it is handled is not in the customer's comfort zone. We didn't even know our vehicle's repairs were complete until my wife called.

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Google Apr 12, 2024

This was my second time purchasing from Joseph Buick GMC. Nick Sanders was excellent to work with both times. He took great care to try to find me the best vehicle for my needs and I appreciate the time and effort he took to get me a great deal.

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DealerRater Apr 11, 2024

My salesman, Mike, was extremely knowledgeable about the cars. He was very helpful, respectful and professional.

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DealerRater Apr 11, 2024

Great service! Personnel professional and efficient and quick, kept me well informed about all aspects of my business.

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DealerRater Apr 7, 2024

Very efficient and always advise me of any additional services that might be due on my car.

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DealerRater Apr 5, 2024

Very nice dealership and service center.service writer was very helpful. And informative. I will be back.

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DealerRater Apr 5, 2024

Everyone I encountered from the service department, sales and finance were wonderful and made getting a new car a breeze. They were patient and helped me get the dream car I wanted!

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DealerRater Apr 5, 2024

Friendly efficient service they even offered to wash my car great customer service love my Encore

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Google Apr 3, 2024

Danny, the sales consultant, was great and helped me through out the purchasing process as I traveled from Miami to purchase. Everyone was courteous and attentive. Dealer is very clean and has a great kids area.

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Facebook Apr 3, 2024

Danny, the sales person, was great and helped me through out the purchasing process as I traveled from Miami to purchase and pick up the vehicle. Thank you for taking care of us.

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DealerRater Apr 1, 2024

I love getting my car repairs at this location. Everyone is so nice and the service is timely and they get you out within the time they say. I never have to wait long for my car to be serviced.

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DealerRater Mar 30, 2024

Our experience was awesome at Joseph GMC Buick the staff was awesome. Didn’t take very long to get finance test driving out the door. Awesome awesome experience.

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DealerRater Mar 30, 2024

My husband and I drove 3 hrs away to see a car that he really wanted. He liked it so much we didn't leave without it. Thanks so much! Quick and easy.

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Google Mar 30, 2024

Joseph Buick GMC was absolutely amazing all salesman should be like Chris! He went above and beyond for us and made us feel so comfortable every step of the way!! He answered all of our questions and was very accommodating! If you come to Joseph Buick GMC ask for Chris his service is top notch!

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Facebook Mar 30, 2024

Joseph Buick was great to me when I purchase my new car. It was quick and easy process. The price was great for my budget. Everyone who help me was friendly and understood my questions and concern. They took time to make sure I understood my car before driving off.

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DealerRater Mar 27, 2024

Very quick and customer service was very good. Leave in Dayton and I will not take my car to any other mechanic.

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Google Mar 26, 2024

Great experience, would but from again. Super friendly, non-pushy sales team.

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DealerRater Mar 26, 2024

Dealership was very clean and all the staff was very friendly and the service was fast and done on time

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DealerRater Mar 22, 2024

Very polite. Keeps you informed on work being done. Office staff friendly. Easy to schedule work.

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DealerRater Mar 22, 2024

All was well excellent very fair on my trade in as well thank you for everything

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DealerRater Mar 21, 2024

They seem to work very fast and efficient to get your vehicle back to you in a timely matter

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DealerRater Mar 21, 2024

Jay has taken care of my car since the day I bought it and I will never take it anywhere else and always request for Jay to do my service. He has an incredible attention to detail, is quick and very knowledgeable and thorough. My experience with Jay and Joseph Buick has been nothing short of fantastic!

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Google Mar 21, 2024

Tommy, in the Service department, was great to deal with. He kept me informed every step of the process in getting my truck repaired.

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DealerRater Mar 21, 2024

It was a good experience getting a new car there. We will go there for our next car.

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DealerRater Mar 20, 2024

I bought a GMC truck here and it was the easiest car buying experience I have ever had. Nick was my first contact and then a few days later worked with Chris finalizing the deal. Both were friendly and so easy going- no pressure at all. I felt like the offer on my trade in was fair also. Needless to say, my wife and I were very impressed! And we absolutely love our new truck!!

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DealerRater Mar 19, 2024

I appreciate the advice and care offered by Dave and Tommie. The service they provide is why I return to the dealer more often than not.

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DealerRater Mar 17, 2024

Service was good and friendly and i appreciate the service we recieved from the service dep

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DealerRater Mar 17, 2024

SERVICE WAS ON TIME AND TAKEN CARE OF. EMPLOYEES ARE ALWAYS FRIENDLY AND COURTEOUS AND RESOLVE MY PROBLEMS.

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DealerRater Mar 16, 2024

Service was on time and my concerns were addressed. I was advised what to ask for on next appointment.

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Google Mar 16, 2024

It was an absolute pleasure for my first time experience at the service department at Joseph GMC of Colerain. I received MUCH BETTER service than I did at the service department at Kerry GMC on Northland Blvd. The waiting area is very nice, comfortable, and pleasant. They got my car serviced in about an hour. I will definitely be bringing my vehicle back to Joseph GMC of Colerain for my future car service needs. Thank you for providing excellent customer service! 👏🏽☀️👍🏽😊

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Google Mar 15, 2024

Nice and friendly service very welcoming

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DealerRater Mar 15, 2024

I have bought 6 cars at least from the Joseph Family over the years and EVERY single time it’s been a very friendly,easy, no pressure experience!!! Steve and the guys and girls there are extremely helpful and informative about these major purchases i’ve made over the years every time!!! Richard is and has always put his customers first when it comes to the “ Joseph Way!!!” Thanks To Joseph Buick and the Joseph Family 😀😀😀👍👍👍 Check them out !!!

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DealerRater Mar 15, 2024

The service was on time and my concerns were addressed. Associate was courteous and polite.

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DealerRater Mar 14, 2024

Great job. Car seems to be ok. I needed a loaner and it was a nice clean car

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DealerRater Mar 14, 2024

Came an hour early for my scheduled appointment. Absolutely no problems. Hooked me up with what I was looking for, test drove, talked, and purchased. AWESOME experience. Definitely be back.

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DealerRater Mar 14, 2024

As always they put the customer first. The sales manager and finance manager are the best! Chris and Patrick are so great. I just referred a friend!

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DealerRater Mar 13, 2024

The servicemen are always informative, seemingly caring and resolve my issues everytime. This location has one of the most best waiting areas with complimentary snacks and beverages for customers. All around great service

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DealerRater Mar 12, 2024

No wait, pulled right in. I was early and still no problem. Courteous, and knowledgeable.

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DealerRater Mar 11, 2024

Was please on how they work with me on my purchase. They got me in and out quickly and explained the car to me step by step.

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DealerRater Mar 9, 2024

Great work, great service , friendly service managers. would recommend to others. Dave was excellent about details and responding back to me

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Google Mar 8, 2024

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DealerRater Mar 7, 2024

They do a very good job of holding to the schedules and professionalism through out your service

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Facebook Mar 7, 2024

Danial Fluker at Joseph Buick was great. He held my hand through the process. This was not my first lease. Yet he assisted me in ensuring I was comfortable. Answering questions if I looked like I had one.😃 Loving my new lease. She is so cute!

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DealerRater Mar 4, 2024

Service department has very friendly and helpful staff. Everyone I came in contact with was very polite and professional.

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Google Mar 4, 2024

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Facebook Mar 4, 2024

😀The salesman, Scott was great! He was not pushy but was there to answer any questions. He let us take the car for a test drive without going with us. In my books that was a big plus. The finance department was great too. Everyone was so friendly and easy to work with.

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DealerRater Mar 2, 2024

Service is great! All of the staff is friendly, and the free drinks and cookies can are wonderful.

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Google Mar 1, 2024

Everyone was friendly and knowledgeable. Joseph made my car buying experience easy and stress free.

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DealerRater Mar 1, 2024

Great dealership with an exceptional service department! Wouldn't go anywhere else for service. Will be back for our next vehicle purchase from Joseph.

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DealerRater Mar 1, 2024

Was a great experience. The staff were great and friendly. Had me in and out in no time.

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Google Mar 1, 2024

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DealerRater Feb 28, 2024

The entire staff is friendly, helpful and appear organized. The service bays and public areas are always clean.

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DealerRater Feb 28, 2024

Everything went really smooth. Our sales guy Nick, was super easy to work with. He was upfront and honest. I would recommend them to anyone looking for a vehicle.

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DealerRater Feb 28, 2024

Nice and clean service department and they make you feel at home. Great people to work with.

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DealerRater Feb 27, 2024

They are very prompt on service and the employees are great. The place is clean.

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DealerRater Feb 24, 2024

The oil change took less time than expected. I enjoyed the coffee during my wait and appreciated the birthday coupon.

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DealerRater Feb 24, 2024

Super professional, and Danny was great to work with ! We have bought many cars over the years and Danny and Rashaad were two of the best professionals we have worked with through the process

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DealerRater Feb 24, 2024

I had to reproduce an electrical issue on my vehicle to get it diagnosed and fixed, which doesn't allow a set appointment time. When the issue reoccurred, I called and brought my vehicle in right away. Tommie Johnson went out of his way to make sure that I was taken care of right away. Dave did a great job of following up to keep me informed on the progress of the repair, which was completed in a timely manner. Hats off to the service advisors and repair technicians, who did a great job.

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DealerRater Feb 24, 2024

You would have to send me a check for saying all the good things about my experience. Great job!!!!

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DealerRater Feb 22, 2024

I worked with Steve Biesel. He made the process simple. I highly recommend the dealership. We bought a 2022 Buick Enclave and we are thrilled with it!

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DealerRater Feb 22, 2024

Karl Mueller, Tommie Johnson, and the rest of the team were outstanding once again! I always have a wonderful experience every time I take my truck in for service! They have always taken excellent care of me and my truck! Great job guys!!!

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Google Feb 22, 2024

Fast and friendly service and people.

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DealerRater Feb 21, 2024

Service was very friendly and professional from the men in the service department to the ladies who take the payment.

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DealerRater Feb 21, 2024

Service advisor was very concerned about getting the issue resolved and that we were happy with outcome.

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DealerRater Feb 21, 2024

Having to have work on a car is always annoying but everyone one I deal with there always provides good service and they are friendly which makes the process much easier

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DealerRater Feb 21, 2024

Always super nice staff and eager to help. Always ask permission before doing any work on your car!

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DealerRater Feb 19, 2024

I always receive fast and courteous service at Joseph Buick GMC, both from the Service personnel and the gals in the Cashier's Office.

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Google Feb 18, 2024

Great experience. Friendly, professional and efficient! Love the Buick envision and will definitely be returning for my next purchase.

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Google Feb 18, 2024

I had a wonderful experience at Buick on Colerain. EVERYONE was so helpful. My salesman was Danny, he was great and really listened to what I was interested in, and took the time to explain all my options. Make sure you ask for him! Thanks again Buick

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Google Feb 17, 2024

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DealerRater Feb 17, 2024

Great customer service registration was very polite Took 30 minutes to do oil change when I was told an hour that was great customer service.

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DealerRater Feb 16, 2024

Excellent communication, Easy appointment making. Excellent integration between sales and service. It's worth the drive!

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Google Feb 14, 2024

Friendly and easy to work with on our trade in.

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DealerRater Feb 14, 2024

the whole experience was great, from drop off to loaner vehicle to pick up, everyone that helped me out was great and barely had to wait at all.

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Google Feb 13, 2024

What a great experience with Kris at Joseph GMC Buick. We had been looking for a month for the car that we were hoping to purchase. After visiting multiple dealerships, Chris was extremely helpful and we got through the process seamlessly. It was not easy, finding a Yukon to replace the previous Yukon we had for nine years!

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DealerRater Feb 12, 2024

Very helpful and professional as soon as we walked in the door. Nick was awesome.

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DealerRater Feb 12, 2024

I appreciate the great service department who went out of their way to provide outstanding service recently. They were kind and very helpful.

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DealerRater Feb 10, 2024

Everyone in the service department was polite and friendly. Waiting room is clean and comfortable.

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DealerRater Feb 10, 2024

They were professional and courteous. Didn't spend too much time there. Wasn't bad

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Google Feb 7, 2024

Great to work with.

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DealerRater Feb 6, 2024

All of the employees I interacted with were friendly and knowledgeable. I'm always confident I'll receive good service.

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DealerRater Feb 6, 2024

The service was good, I was able to set of my convenience, I was taken care right away.

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DealerRater Feb 5, 2024

Very nice and took care of everything I ask for.would go back next time I need work

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Google Feb 4, 2024

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DealerRater Feb 3, 2024

I enjoy taking my 2010 Buick LaCrosse to Joseph Toyota for service. The employees there are very attentive to my needs, and go above and beyond to make my experience a positive one.

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DealerRater Feb 3, 2024

Always a great experience with this service center. They are friendly and still professional. I trust them to service my vehicle.

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Google Feb 2, 2024

Michael Thomas was outstanding. Upfront and transparent about what I can expect and did the leg work to get me into the vehicle I wanted for my family. I can't thank you enough Michael and Joseph Buick!

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DealerRater Feb 2, 2024

I had a great experience my sales rep Nick made my process go smooth and he had great customer service

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DealerRater Feb 2, 2024

Everything is always clean & professional at this dealership. Very happy with the service department, too!

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Facebook Feb 1, 2024

Hello I purchased a gmc Arcadia from here and I love it so far. Customer service was great. The only downfall is they kind of tricked me into driving away with 1 key to vehicle(key fobs are very expensive) and the rear wiper was not all the way attached and put a dent either when I was trying to get it re attached.. I do not think the dent was there. Come to find out the rear wiper was not even the right wiper and was not attached all the way. Other than that it was very quick and painless. ...

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Google Feb 1, 2024

Chris Sheldon is awesome saleman and very knowledgeable.We really really like how helpful he is.

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DealerRater Jan 31, 2024

I was running a little late I called the Service Department and told them . they took me right away. I was surprised Very Happy

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Google Jan 31, 2024

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Google Jan 30, 2024

Amazing group helped me with my dream truck!! Thanks Scott and pat

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Facebook Jan 29, 2024

Excellent customer service, easy to deal with, and overall a very smooth transaction. Comfortable dealership with friendly and professional staff. Highly recommend!

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DealerRater Jan 28, 2024

The customer service here is top notch! Terry (service advisor) and the ladies in the cashier area always take great care of me. I previously went to Mark Sweeney but I go here instead because of the level of service they provide.

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DealerRater Jan 27, 2024

They got the service done quickly and with reasonable prices. Will be returning in the future for service.

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Google Jan 25, 2024

I have used Chris the salesperson for 2 transactions and I can’t say enough great things about him. He is always very helpful and professional and knowledgeable. The whole team at this location is great but Chris is my go to guy. Excellent customer service all around.

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DealerRater Jan 25, 2024

I WAS SUPER PLEASED WITH MY EXPERIENCE AT JOSEPH BUICK GMC, EVERYONE WAS VERY PROFESSIONAL AND OUR SALESMAN JACOB WAS EXCELLENT.

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