Customer Testimonials

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DealerRater Jul 14, 2024

We had a great experience with Elisha and Scott! They were both extremely helpful and accomodating to us with all of our last minute needs. Elisha went out of her way to make it easy for us, and we love our new (used) car that we purchased.

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Google Jul 13, 2024

If you are looking to buy, go to Elisha. Hands down the best salesperson I've ever come in contact with. She got me exactly what I wanted, down to the exact color. She stayed in contact with me until I was able to come in. She will set up everything for you in your new vehicle and she will walk you through every step. When we are ready to purchase our next vehicle, she is our salesperson. She is truly genuine and she isn't just out to sell you whatever. If they don't have what you want, ...

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DealerRater Jul 13, 2024

Service was performed as agreed in a timely and professional manner. The Service Advisor, Tommie, was very helpful.

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DealerRater Jul 12, 2024

The service department is always courteous and professional. They complete the required service within the time frame quoted. And the waiting area is comfortable and relaxing. I will continue to bring my car here for service.

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Google Jul 12, 2024

TOMMIE Johnson was very polite and kept me informed on what was going on with my car..

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Google Jul 12, 2024

Elisha was extremely helpful to us in finding the exact right car for my daughter. She worked with us to answer all of our questions, and she went out of her way to accommodate us when we had to come and buy the car before she was expecting us. She was sweet, pleasant, and enjoyable to work with. Scott also helped us with our purchase and he made the whole thing possible. Our entire experience was very warm and welcoming.

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Google Jul 11, 2024

This is our 2 car from this dealership we love both of our cars… still running really well… very friendly wanna thank Rashad and Elise on new car

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Google Jul 10, 2024

Drove several cars till my wife and I found the right car we were looking for. We got a great deal and they worked with us to get the added warranty and undercoating so we can keep the car for many years .

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Google Jul 5, 2024

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Google Jul 3, 2024

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DealerRater Jun 30, 2024

I have been happy about this dealership with what they have done for me. Everything has been great. They fixed my car on a defect that should be covered by a recall but I had to pay because GMC said no. They have gone out of their way for me. GMC corporate is who is not wanting to help me with financial assistance by paying for the repair

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DealerRater Jun 29, 2024

Terry is the world's best service advisor,he is a remarkable gentleman knows how to treat is customer's

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DealerRater Jun 29, 2024

Karl and his team are very professional and quick to respond and take care of the costumer. I really love the way they always take care of me in a timely manner. Way to go Joseph Buick service.

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DealerRater Jun 28, 2024

ELISHA, was on the lot when I pulled in told her what i was looking for we drove one encore i look at about 2 more and bought one they are very nice.

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DealerRater Jun 27, 2024

Tommy is the best I enjoyed working with him her cares and did a great job.

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DealerRater Jun 27, 2024

My experience was great. I was approached right away by salesman Gavin Nash. Mr. Nash answered all my question and assisted me throughout my purchase. I would have never known Mr. Nash was new to the job if he hadn’t told me and believe Mr. Nash has great potential at Joseph Buick GMC. Everyone I spoke to and worked with for my purchase were great. Would recommend this dealership.

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DealerRater Jun 26, 2024

I love there service department. They get the job done when it comes to fixing the problem

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DealerRater Jun 25, 2024

Super courteous and helpful staff! Thw waiting area was clean and comfy and my vehicle was ready in no time - clean too!!

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DealerRater Jun 25, 2024

I came in knowing what I wanted & they got me in & out quickly. Excellent service!

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DealerRater Jun 23, 2024

Easy check-in. Friendly Staff. Minimal wait time. Upfront on any issues and recommendations. Smooth payment process.

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DealerRater Jun 23, 2024

I was very pleased with my experience getting my oil changed. They were on time with my appointment and I was in and out within an hour.

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Google Jun 22, 2024

Tonight we met with Elisha and she was awesome! We told her where we needed to be and she got it done! Thank you Elisha for all of your help!

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DealerRater Jun 21, 2024

Gavin was very friendly and easy to work with, he was being assisted by Nick. We were leasing a new Encore for my mom and turning in her old one. Very smooth transaction. Found out after closing the deal, we were Gavin’s first sale. He had been there just 5 or 6 days!

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DealerRater Jun 20, 2024

Easy to get the service done. All the reps have been pleasant and helpful. Thanks

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DealerRater Jun 20, 2024

I purchased a used car from this dealership. The sales person and the finance manager were both very professional and did not try to change the price of the vehicle nor coerce me into paying for an extended warranty. The advertised price was eth price I paid. What a breath of fresh air after dealing with other crooked dealerships that simply try to squeeze you our of every penny they can!

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Google Jun 19, 2024

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Google Jun 13, 2024

Fantastic Experience! Chris, Patrick, and I’Shaun took great care of me and put me in a dream vehicle. Happily work with them in the future.

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DealerRater Jun 12, 2024

Grateful was able to fix everything quick and fast didn’t have to really do to much out of pocket or anything because of my warranty great customer service everybody

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DealerRater Jun 6, 2024

Servicing my car was a pleasant experience. Very comfortable waiting area and staff is very knowledgeable.

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DealerRater Jun 6, 2024

Found the vehicle that I had been searching for and at a competitive price. Vehicle was in excellent shape and Joseph Buick included a lifetime power train warranty. Happy with my purchase.

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DealerRater Jun 5, 2024

Very pleased with my service at Joseph GMC. They were friendly and quick. They also provided me with complimentary drinks!

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DealerRater Jun 5, 2024

Everyone was super friendly and welcoming. My first car buying experience was much easier than I thought it would be!

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DealerRater Jun 4, 2024

No wait. You did what we agreed to do. Friendly people. CR looked great after you washed it. That was a plus!

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DealerRater May 31, 2024

Great service from the dealership. Only provided me with the service I needed in a timely manner

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Google May 30, 2024

Elisha was great to work with!

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DealerRater May 28, 2024

Could not have my my experience any better! Top notch customer service. Scott needs a raise!

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DealerRater May 26, 2024

Clean ,fast, and courteous ,, service manager came and explained other maintenance that needs to be done, All services was great. Thanks

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DealerRater May 25, 2024

Greeted immediately. Told to make myself comfortable in the lounge. Lounge area is very clean and comfortable. Coffee available. In no time my service was complete and I was on my way. Great service.

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DealerRater May 24, 2024

Wonderful experience. No problems. Service was quick and on time. Communication was great with no surprises.

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Google May 23, 2024

I'm very happy with my Chevy Malibu from Joseph Buick GMC. I-Shawn is knowledgeable and patient with this crazy old lady. Everyone I encountered was helpful in getting me into a newer car. It was a great experience.

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DealerRater May 23, 2024

Matt Sensel was great in every aspect - pricing, locating the exact color combination that my wife wanted, installing some accessories and having the vehicle here in Cincy in two days. The entire process could not have gone better! we love our new Sierra Denali 1500!

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DealerRater May 23, 2024

I love bringing my car to this dealership because they are very kind and very professional. I feel like I can trust them and ask any additional questions that I may have. Plus, I love the fact that they have coffee and cold drinks and water for the customers that is very thoughtful of them, and additionally, the building is very very clean.

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DealerRater May 23, 2024

They had called and went over what needed to be done in a timely manner. Provided the estimate and work was completed by the following day.

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DealerRater May 22, 2024

I had routine maintenance done to my 2020 Buick and the employees were friendly, courteous, and very efficient, especially with Terry at the service desk. Highly recommend Joseph Buick Service.

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DealerRater May 19, 2024

The experience was fast,and quick,I like the service . This is my number one place. .

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DealerRater May 18, 2024

Joseph Buick GMC on Colerain is my go to Dealership with my Denali. I love the Service!!

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DealerRater May 18, 2024

Service was very fast. I did not say more then 10 words to anyone. Has no problems all went well.

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Google May 17, 2024

Purchased a 2024 Sierra from Danny Fluker, who did a great job. Very happy with the support Danny has provided during and after the purchase.

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Google May 11, 2024

Elisha got me into the car I actually wanted and I didn't have to settle. She was very friendly, warm, and professional. I recommend anyone to come and work with her. Thank You Elisha!!!

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DealerRater May 10, 2024

Danny was easy to work with and knowledgeable. He got us a good deal. Everyone we came in contact with was pleasant.

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DealerRater May 10, 2024

The service was great. Salesman was very knowledgeable. Everyone was really nice and helpful. Would recommend to friends.

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Facebook May 10, 2024

Service department is great professional, friendly, good price.

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Google May 10, 2024

I was greeted in a friendly manner when I arrived at the dealership. They were prompt at taking my car back for a multi point inspection; tire rotation and oil change. I waited in the waiting room for my car which had TV access and various magazines to choose from. My car was finished in reasonable time. It was a good experience. Everyone that I dealt with from checking in to the office where you pay were very friends and helpful. I received a complimentary package of cookies.

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Google May 9, 2024

Good service & friendly staff.

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DealerRater May 8, 2024

The moment I walked in the door I was treated with kindness and respect. Everything from the vehicle to the financing options were fully explained. I never felt pressured at any point. The customer service by all associates has been outstanding. Fully recommend this dealership to anyone.

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DealerRater May 7, 2024

Joseph Buick in Cincinnati is an awesome place. All staff were extremely nice, knowledgeable and not pushy at all. They said all the right things. And my heart is happy with my new proposed car!!!!!

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DealerRater May 7, 2024

Salesman was helpful but did not pressure. They made the paperwork for the purchase as easy as possible for us even though my husband was traveling a lot and not able to get to the dealership.

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Google May 7, 2024

Quick and perfessional

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DealerRater May 6, 2024

I'm always treated very well at my service visits. I feel confident the service guys will do a thorough and complete job.

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DealerRater May 4, 2024

The service was great. Part took longer to get. But they gave me a loaner car. I got my car back on Thursday. My car is back to normal. They were very nice and respectful to me. I'm happy with the service I got.

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DealerRater May 4, 2024

Always good.Take it there for all my needs. Great service to keep coming back.

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DealerRater May 2, 2024

Very good service and completed in a reasonable amount of time. Office workers are also very pleasant.

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DealerRater Apr 27, 2024

Ms Marcus did a great job working with me to get me into my Envision vehicle. She was polite and professional throughout the process.

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Google Apr 26, 2024

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DealerRater Apr 25, 2024

Very friendly and honest service and was very quick very happy with my experience with Joseph , Buick and GMC

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Google Apr 25, 2024

DANNY had great service and very friendly ! excellent place to look for a vehicle !!

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DealerRater Apr 25, 2024

Tommie is great to work with. He takes your matters into consideration and he makes it happen.

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Google Apr 25, 2024

I had an oil change and got a new tire. It was in a a timely manner. Everyone was friendly and they loved my dog Lilly.

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DealerRater Apr 23, 2024

Danny the salesman was very helpful and explained everything , great to work with and got the job done!!

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Google Apr 23, 2024

Just released an Enclave with Joseph Buick, it was such a smooth transition from the moment I walked in the door with my old car to when I left with my new one. Very quick and everyone was so nice and helpful

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DealerRater Apr 21, 2024

He gave us an excellent customer service, so nice with us and so helpful with the cars, thanks

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DealerRater Apr 21, 2024

Outstanding service from Joseph Buick/GMC in Cincinnati. Long time customer for over 15 years.

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DealerRater Apr 19, 2024

They fixed my car the same day. Happy with them. They was very polite and helpful.

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DealerRater Apr 19, 2024

Friendly and helpful. Quality work. They explain issues they find in detail. Price is right.

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Google Apr 18, 2024

Elisha was a great sales rep, making buying a car from Joseph Buick/ GMC a very easy and non stressful experience. Would definitely buy from there again.

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DealerRater Apr 14, 2024

My only issue is please put up a bigger sign out other that the service was friendly and quick.

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DealerRater Apr 13, 2024

Everyone that I came In contact with at the dealership were extreme helpful and friendly. Such a smooth quick process.

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Google Apr 13, 2024

The sale person was very kind and great to work with.

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DealerRater Apr 13, 2024

The dealership is good. Service could use some better communication, and different service writing personnel. While they get the job done, the way that it is handled is not in the customer's comfort zone. We didn't even know our vehicle's repairs were complete until my wife called.

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Google Apr 12, 2024

This was my second time purchasing from Joseph Buick GMC. Nick Sanders was excellent to work with both times. He took great care to try to find me the best vehicle for my needs and I appreciate the time and effort he took to get me a great deal.

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DealerRater Apr 11, 2024

My salesman, Mike, was extremely knowledgeable about the cars. He was very helpful, respectful and professional.

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DealerRater Apr 11, 2024

Great service! Personnel professional and efficient and quick, kept me well informed about all aspects of my business.

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DealerRater Apr 7, 2024

Very efficient and always advise me of any additional services that might be due on my car.

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DealerRater Apr 5, 2024

Everyone I encountered from the service department, sales and finance were wonderful and made getting a new car a breeze. They were patient and helped me get the dream car I wanted!

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DealerRater Apr 5, 2024

Very nice dealership and service center.service writer was very helpful. And informative. I will be back.

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DealerRater Apr 5, 2024

Friendly efficient service they even offered to wash my car great customer service love my Encore

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Google Apr 3, 2024

Danny, the sales consultant, was great and helped me through out the purchasing process as I traveled from Miami to purchase. Everyone was courteous and attentive. Dealer is very clean and has a great kids area.

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Facebook Apr 3, 2024

Danny, the sales person, was great and helped me through out the purchasing process as I traveled from Miami to purchase and pick up the vehicle. Thank you for taking care of us.

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DealerRater Apr 1, 2024

I love getting my car repairs at this location. Everyone is so nice and the service is timely and they get you out within the time they say. I never have to wait long for my car to be serviced.

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DealerRater Mar 30, 2024

Our experience was awesome at Joseph GMC Buick the staff was awesome. Didn’t take very long to get finance test driving out the door. Awesome awesome experience.

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DealerRater Mar 30, 2024

My husband and I drove 3 hrs away to see a car that he really wanted. He liked it so much we didn't leave without it. Thanks so much! Quick and easy.

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Google Mar 30, 2024

Joseph Buick GMC was absolutely amazing all salesman should be like Chris! He went above and beyond for us and made us feel so comfortable every step of the way!! He answered all of our questions and was very accommodating! If you come to Joseph Buick GMC ask for Chris his service is top notch!

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Facebook Mar 30, 2024

Joseph Buick was great to me when I purchase my new car. It was quick and easy process. The price was great for my budget. Everyone who help me was friendly and understood my questions and concern. They took time to make sure I understood my car before driving off.

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DealerRater Mar 28, 2024

Very quick and customer service was very good. Leave in Dayton and I will not take my car to any other mechanic.

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Google Mar 26, 2024

Great experience, would but from again. Super friendly, non-pushy sales team.

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DealerRater Mar 26, 2024

Dealership was very clean and all the staff was very friendly and the service was fast and done on time

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DealerRater Mar 22, 2024

All was well excellent very fair on my trade in as well thank you for everything

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DealerRater Mar 22, 2024

Very polite. Keeps you informed on work being done. Office staff friendly. Easy to schedule work.

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DealerRater Mar 22, 2024

They seem to work very fast and efficient to get your vehicle back to you in a timely matter

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DealerRater Mar 21, 2024

Jay has taken care of my car since the day I bought it and I will never take it anywhere else and always request for Jay to do my service. He has an incredible attention to detail, is quick and very knowledgeable and thorough. My experience with Jay and Joseph Buick has been nothing short of fantastic!

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